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Niantic addresses Pokémon GO issue where you are able to collect the first regional sub-medal in the Butterfly Collector medal collection but the game becomes unresponsive with the second and subsequent medals of the day

January 30, 2023

Niantic has updated the official Known Issues support page for Pokémon GO. Read on below to learn more:

Trainers cannot tap “ok” when claiming second Butterfly Collector medal of the day.

Last Updated: 26m

Trainers cannot tap “ok” when claiming second Butterfly Collector sub-medal of the day.
Issue description: Trainers are able to collect the first regional sub-medal in the Butterfly Collector medal collection but the game becomes unresponsive with the second and subsequent medals of the day.
Issue status: Resolved in the next release. Trainers can still encounter Scatterbug by navigating to the appropriate sub-medal on the Butterfly Collection page.

Source: Official Pokémon GO support page